AVIF0035 Manage human factors in aviation operations

Aerodrome Management Services (RTO 52413)

Course Overview

Human Factors considers the social and personal skills, such as communication and decision making which compliment our technical skills. By applying knowledge about the human body and mind we can better understand our capabilities and limitations creating a safer, more efficient aviation environment with a reduced likelihood of human error.

Our Nationally Recognised two-day Human Factors course (AVIF0035 Manage human factors in aviation operations) has been designed to provide participants with an insight into how humans perform their tasks in the workplace and the factors that may affect safety and performance. During the course we will discuss ways in which humans go about their jobs, interact with each other, communicate with each other, and make decisions.

This unit addresses aviation non-technical skill requirements (mental, social, and person-management abilities) related to safety management duties of aviation personnel and contributes to safe and effective performance in complex aviation operational environments.

Course Duration and Format

Our Human Factors course is two (2) days in duration. The first day and a half will be theoretical and practical delivery, while the last part of the course will involve a theoretical workplace assessment which must be completed during the course. Practical assessment will occur during the course using visual aids. Where on-site training is being delivered, access to an operational workplace environment (preferably the aerodrome) would be ideal but not essential.

Post-Course Assessment

Following the completion of the face-to-face course, students will be required to complete a post-course assessment in the form of a case study. We suggest two days are needed to complete the case study, although time frames will vary for each individual.

It is the responsibility of the course participant to complete their post-course assessment and submit to their assessor within 3-months following their course finish date.

Where individuals are unable to find a suitable option AMS will allow the use of a previous or hypothetical workplace, providing that all the assessment requirements are comprehensively covered.

Entry Requirements

There are no minimum entry requirements for this course, however please note this training is tailored towards those working in the Aviation industry – some experience in the industry is recommended.

This course is recommended for Aerodrome Reporting Officers, Aerodrome Supervisors/Managers, Work Safety Officers, Accountable Managers and Airline Staff.


Upon successful completion of the course requirements participants will receive a Nationally Recognised Statement of Attainment for the following unit of competency:

  • AVIF0035 Manage human factors in aviation

Course Fees and Payment

Please email us at [email protected] or call us on (08) 9221 6777 to request a formalised quote for this course.

Upcoming Courses

Please contact us for small group bookings.

AVIF0035 Manage human factors in aviation operations